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Fibre King - Engineered Services

Anyone who works in a manufacturing environment understands that an efficient and productive factory relies on more than just a Service and Maintenance program, and that the key to success depends upon the relationship between operations and maintenance.

Fibre King's newly appointed Service Manager, Jim Dicken, is excited about the opportunity to grow the business's Service offer and is focused on improving total plant efficiencies for all customers. "With such a large installed base, Fibre King is well positioned to provide a comprehensive service offering for our customers. We know from experience that both internal and external forces impact on equipment performance, and that businesses must take a holistic view when it comes to efficiency – this includes operators, site maintenance, equipment suppliers and management."

Fibre King works with customers to develop a service program that builds Total Plant Efficiency and their team of specialist designers and manufacturers have a wealth of material handling knowledge and experience - "We understand the environments we work in," says Jim, "Many of our staff have worked on the production floor and understand how important a well-designed maintenance program can be. They can relate to the issues they see in the field caused by lack of training and continual improvement."
Fibre King's Engineered Service solutions are centred around the concept of reliability and Total Productive Maintenance (TPM). The benefits of TPM include:

• Improved quality
• Reduced waste
• Reduced manufacturing costs
• Increased equipment availability

With a global equipment footprint, Fibre King coordinates all service and maintenance requirements and resources out of Australia. With service staff in both Australia and Thailand Fibre King also partner with service providers in North America, New Zealand, United Arab Emirates and Europe, and our equipment's remote servicing capabilities mean that we Jim Dicken Fibe King - Service Managercan dial in to diagnose online.

To discuss Fibre King's range of Engineered Service products, including standard annual contracts or more customised multi-site maintenance plans, contact Jim Dicken directly on +61 7 3889 4400 or jim.dicken@fibreking.com.

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