Machinist / Fitter Service Technician 

Due to recent growth, an opportunity now exists for an experienced Mechanical Fitter / Service Technician to join our North Brisbane based team on a full-time permanent basis. 

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Our new team member will be responsible for undertaking installations, servicing and ongoing maintenance on a range of end of line packaging equipment throughout Queensland.  This role offers invaluable experience and insight into the manufacturing industry for local as well as multinational corporations.

 

What you'll need to succeed 
Your attributes include being energetic, organised, detail focused, positive, happy to help, flexible and a keen learner. 

You will have the requisite ability, confidence and knowledge to:

• Carry out field commissioning and testing.

• Provide technical support to the sales and service teams.

• Perform service management duties such as specifying spare parts and drawings.

• Assemble and check spare parts and assemblies prior to dispatch.

• Communicate in a clear and professional manner to customers both oral and written

• Have a proactive approach to problem solving and process improvement

• Provide reporting and analysis to various levels of management

 

Qualifications / Skills Required

• Completion of suitable trade training, such as Cert III Engineering - Mechanical Trade; or Cert III; hold or have the ability to obtain a Qld Restricted Electrical Licence.

• Knowledge of packaging specifications as applicable to the Fibre King equipment.

• Knowledge of PLC IO to enable fault finding of equipment.

• Driver’s Licence

• 3 years' experience in a similar role.

• FMCG mechanical fault finding experience

• Proven high mechanical aptitude

• Hands on technical experience installing end of line packaging equipment

• Competent using Office 365

 

Your key responsibilities will include:

• Responding to customer service requests including breakdowns, routine maintenance, equipment audits and surveys.

• Trouble shooting and repair support

• Training of customer operators and technical personnel in the efficient use of the equipment.

• Managing and responding to local and interstate breakdowns

• Identifying and rectifying mechanical faults

• Conducting on-site installations as part of a dedicated team

• Reporting – service reports, status updates, safety documentation, risk assessments, preventative maintenance follow up documentation.

• Creating and maintaining a positive working relationship with customers and employees

• Working unsupervised

• Working flexible hours as required

• Ensuring all OH&S legislation, Company, Customer safety policies and procedures are considered and adhered to at all times. 

• Generating and completing safe work method statement (SWMS) prior to commencing site work.

• Identifying and communicating updates and improvements to existing manuals. (ISO)

• Performance of service management duties such as specifying spare parts and drawings.

• Assembling and checking spare parts and assemblies prior to dispatch.

 

Fibre King design, build, install and maintain end of line packaging equipment that exceed production expectations within the meat, dairy, beverage, food, FMCG, personal care, pharmaceutical and fresh produce industries.  With over 90 years of engineering experience we deliver the international standard in packaging machinery globally and are a leading packaging equipment supplier in Australia.

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We are proud of the work that we do, and wouldn’t be successful without our passionate team of dedicated people. If you would like to work with us, send your letter of introduction and current resume to peter.nutter@fibreking.com