Urgent / Breakdowns →
Business Hours: 1300 831 330
(+61 7 3293 8800)
After Hours: +61 418 781 153
Email: service@fibreking.com
Business Hours: 7am – 5pm I Monday – Friday
Get Ready
To Achieve Peak
Production Performance
ENGINEERED SERVICE PROGRAM
Complete Lifecycle Support. Total Plant Performance.
From breakdown assistance to planned periodic maintenance contracts, Fibre King’s Service Engineers are focused on a Total Productive Maintenance approach for the end user.
Fibre King’s Engineered Service Program delivers comprehensive lifecycle support designed to maximise reliability, uptime, and Total Plant Efficiency.
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As the original designer and manufacturer of our equipment — not a reseller — we bring unmatched technical knowledge, direct access to engineering documentation, and deep system understanding to every service engagement. Our team has in-depth knowledge of machine design, controls, and critical components, enabling rapid breakdown response, accurate spare parts supply, and engineered upgrades that extend asset life.
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Beyond maintaining Fibre King-installed equipment, our services extend across your broader manufacturing facility. We support other OEM equipment and legacy systems, providing complete plant-wide engineering and technical capability through one trusted partner.
Manufacturer Expertise. Faster Solutions.
High-Performance Plant Operations
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Unlike third-party service providers, Fibre King designs and manufactures its own equipment. That means our service team has direct access to original engineering drawings, specifications, software architecture, and design intent.
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This manufacturer-backed advantage allows us to:
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Diagnose faults quickly and accurately
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Identify and source the correct spare parts without delay
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Resolve issues at root cause
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Implement informed upgrades and design improvements
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Deliver long-term reliability solutions
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We don’t just maintain equipment — we understand how it was built and how to optimise it.
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Core Maintenance & Reliability Support
​Proactive Maintenance. Measurable Results.
Our structured maintenance programs are aligned with Total Productive Maintenance (TPM) principles and built around reliability and prevention.
We focus on preventing downtime, improving performance, and extending asset life through:
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Preventative servicing and inspections
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Performance monitoring and optimisation
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Root-cause analysis and corrective improvements
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Planned shutdown support
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Ongoing technical guidance
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Through this approach, we help you achieve:
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Improved product quality
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Reduced waste and rework
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Lower manufacturing costs
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Increased equipment availability
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Greater operational consistency
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We don’t just maintain equipment — we improve how it performs.
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WE'RE HERE WHEN YOU NEED US MOST
BREAKDOWN SUPPORT
When production stops, response time matters.
Our experienced technicians provide prompt breakdown assistance, accurate fault diagnosis, and engineered solutions to restore operations quickly and safely.
Breakdown support includes:
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Rapid on-site/remote technical response
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Structured fault-finding and root cause analysis
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Mechanical, electrical, and control system diagnostics
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Immediate corrective repairs and component replacement
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Access to genuine spare parts with fast turnaround
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Engineered corrective solutions, performance verification, and preventative recommendations to reduce repeat failures
This ensures your equipment is not only returned to service quickly — but restored to reliable, long-term performance.
Urgent / Breakdowns →
Business Hours: 1300 831 330 (+61 7 3293 8800)
After Hours: +61 418 781 153
MACHINE UPGRADES
Machine Upgrades & Performance Optimisation
As production demands evolve, your equipment must keep pace.
Fibre King designs and implements engineered upgrades to improve safety, throughput, compliance, and overall efficiency.
Upgrade capabilities include:
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Mechanical improvements and modifications
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PLC and control system upgrades
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HMI enhancements and automation improvements
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Guarding and safety compliance upgrades
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Performance optimisation initiatives
We ensure your assets continue to meet modern production standards while maximising return on investment.
SPARE PARTS SUPPLY
Spare Parts Supply & OEM Support
Protecting uptime requires reliable access to the right parts.
Through our established supplier network and OEM partnerships, Fibre King provides streamlined spare parts support for both Fibre King equipment and other key machinery within your facility.
We offer:
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Discounted OEM pricing
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Genuine, high-quality replacement components
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Fast turnaround and efficient procurement
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Accurate parts identification
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Critical spare parts planning support
Because we engineered the equipment, we can quickly identify and source the correct components — reducing downtime and avoiding costly ordering errors.
Business Hours: 7am – 5pm I Monday – Friday
Expanded Engineering & Technical Services
Whole-of-Site Support Capability
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In addition to our core maintenance program, Fibre King offers a comprehensive range of engineering, fabrication, electrical, and automation services to support your entire manufacturing operation.
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These services are available not only for Fibre King equipment, but also for other OEM and legacy systems across your facility.
Our Capabilities Include:
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Robot Maintenance - Preventative servicing, inspection, lubrication, calibration checks, fault diagnosis, wear component replacement, and safety compliance for robotic systems.
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Welding & Fabrication Support - General fabrication, plant modifications, brackets, frames, guarding adjustments, and mechanical repair work.
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General Mechanical Maintenance - Routine inspections, servicing, part replacement, shutdown support, and breakdown response.
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CNC Plasma Cutting - Precision cutting of steel components for custom parts, guarding, machine upgrades, and fabrication projects.
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3D Printing Services - Rapid prototyping, custom mounts and components, jigs, tooling aids, and design-to-print support.
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Programming & HMI Integration - PLC troubleshooting and upgrades, HMI development, alarm improvements, sensor integration, and system optimisation.
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Industrial Electrical & Control Services - Electrical installations, control panel builds and modifications, PLC I/O wiring, VSD and motor control installations, and compliance upgrades.
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Design Services - CAD drafting, mechanical upgrades, guarding design, facility layouts, and fabrication documentation.
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Equipment Relocations - Complete relocation services including planning, disconnection, transport coordination, reinstallation, alignment, recommissioning, and operational verification.
One Partner. Complete Support.
By combining manufacturer-backed maintenance, responsive breakdown assistance, engineered upgrades, competitive spare parts supply, and expanded technical services, Fibre King delivers complete lifecycle support through one trusted partner.
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We deliver more than maintenance — we deliver reliability, efficiency, and measurable plant performance.
