Service, Parts and Support

An efficient and productive factory relies on more than just a Service and Maintenance Program. We know from experience that both internal and external forces impact on equipment performance. Fibre King works with you to develop a Service Program that builds Total Plant Efficiency.

 

Machinery Upgrades

The Fibre King Service Department provides a full range of rebuild and overhaul services for all of our equipment. From mechanical repairs and safety guarding compliance to PLC upgrades and reprogramming, all the services you need to keep your equipment reliable and future proof can be handled by us.

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Breakdown Assistance

We are 100% committed to making our machines work and our people are there when they’re needed, every time. Our service partners around the globe ensure premium levels of assistance – no matter where you are.

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Total Plant Efficiency

Fibre King’s Engineered Service solutions are centred around the concept of reliability and Total Productive Maintenance (TPM). The benefits of TPM include

• Improved quality

• Reduced waste

• Reduced manufacturing costs

• Increased equipment availability

 

Global Reach

With a global equipment footprint, Fibre King coordinates all service and maintenance requirements and resources out of Australia. With service staff in both Australia and Thailand Fibre King also partner with service providers in North America, New Zealand, United Arab Emirates and Europe. Our equipment’s remote servicing capabilities mean that we can dial in to diagnose online.

 

Support You Can Rely On

Your investment into a Fibre King machine is backed by our full-service warranty, operator training and ongoing support.

 

We’re on hand to make sure your production line is working at maximum capacity from the date of commissioning, no matter what it takes.